Privacy Policy – Higher Ground Learning

Higher Ground Learning Privacy Policy

This Privacy Policy governs the manner in which Higher Ground Learning collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.highergroundprep.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Higher Ground Learning.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Higher Ground Learning may collect and use Users personal information for the following purposes:

  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site We may use feedback you provide to improve our products and services.
  • To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Higher Ground Learning has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Higher Ground Learning

380 W. Pierpont Ave
Salt Lake City, UT
84101 801-524-0817
info@highergroundlearning.com

This document was last updated on January 06, 2014.

Higher Ground Learning Privacy Policy

This Privacy Policy governs the manner in which Higher Ground Learning collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.highergroundprep.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Higher Ground Learning.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Higher Ground Learning may collect and use Users personal information for the following purposes:

  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site We may use feedback you provide to improve our products and services.
  • To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Higher Ground Learning has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Higher Ground Learning

380 W. Pierpont Ave
Salt Lake City, UT
84101 801-524-0817
info@highergroundlearning.com

This document was last updated on January 06, 2014.

1 hour
on us

Your first lesson of 1-on-1 tutoring is completely free of charge

Fill out the form (free). Meet for a consultation (also free). Collect a hour of 1-on-1 instruction with one of our expert tutors (say it with me).
No fine print – just an hour of free tutoring.

Let us know!

We know that everyone’s a bit scattered right now, which means that even schedules designed for a particular school don’t necessarily fit your circumstances – or time zone.

Not to worry!
We have several different options to prep the SAT this fall, including group courses in various time zones. We also offer 1-on-1 tutoring, which is almost infinitely flexible. If you’re having trouble lining up a schedule, please don’t hesitate to reach out; we’ll arrange a (free) consultation to help craft a personalized game plan – whatever your timeline.

If you have any questions about our courses or the SAT in general, please don’t hesitate to contact our International Coordinator at colton@highergroundlearning.com.

Planning on taking the ACT as well?

Students in Egypt face some (seriously unfair) obstacles around the SAT. Over the past couple years, students from Egypt have suffered from cancelled exam dates and even cancelled scores – which means many students are proactively planning to take both the SAT and ACT, just in case one exam falls through. 

If you’re hoping to prepare for both exams, consider adding the ‘Online Tutoring Package’ to your enrollment

The scheduled group classes will be geared towards the specific nuances of the SAT, but the majority of the content and strategies for the SAT apply to the ACT as well. As such, students transitioning from the SAT prep course towards ACT preparation are welcome to use the 5 hours of follow-up tutoring for ACT-specific prep. Our tutors are very experienced in both exams and can help students re-apply the concepts from the SAT class towards success on the ACT down the road. Plus, follow up tutoring provides the opportunity to cover ACT-only topics like the “Science” section.

If you have any questions about either exam or about the prep course in general, please contact Colton Wright, our International Coordinator, at colton@highergroundlearning.com.

We're prepared.

Like hundreds of schools and businesses around the world, we faced some pretty abrupt changes in Spring 2020. Luckily, we already had a strong background in teaching 1-on-1 test prep online – which meant we were well poised to adapt to all-online programs.

We always strive to provide the most effective prep possible, so moving a course online involves more than a Zoom meeting link. If a course does end up online, we take full advantage of the opportunities created. Free from geographic restrictions, online classes can utilize longer timelines, smaller class groups, and multiple instructors. Our classes this spring are spread over 6 weeks rather than 3 and sort students into classrooms of 5-7 students, providing a more relaxed pace and making sure students can still connect with their instructor – even if they never get to shake hands.  

  We believe strongly that it’s everyone’s responsibility to proactively manage the spread of COVID-19, so we’re prepared to move any course online if necessary. If that happens, we still maintain our flexible refund policy (10 days prior to the originally scheduled start date). 

If you have any questions about our courses or the SAT in general, please don’t hesitate to contact our International Coordinator at colton@highergroundlearning.com.